The IRS recently started sending out prepaid cards containing EIP funds, Via Money Network Financial, LLC and MetaBank. Those who didn't file tax returns or provide bank info to the IRS should automatically receive their EIP on that Direct Express Card.
People are mistaking the cards for a scam and are throwing them out, or are concerned about fees.
There are several ways your clients can use the card fee-free, including cash withdrawals at in-network ATMs.
If your client lost the card or threw it out thinking it was a scam, they can call (800) 240-8100 to request a replacement. The $7.50 replacement fee will be waived for the first replacement. A $17 fee is applicable to request an expedited replacement. They can also call the same number to activate the card once received.
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